Privacy Policy

Please read these Privacy policies carefully before using Techhall (doing business as Techhall).These Terms include Techhall privacy information which constitutes a legally binding agreement between you and Techhall. The Techhall Platform is owned and operated by Reach Networks Inc. having its registered office in Vancouver, British Columbia, Canada. For the purpose of these Privacy policies wherever the context so requires, "you", "user", or "User" shall mean anynatural or legal person who shall transaction on the Platform by providing registration data while registering on the Platform as a registered user using any computer systems. The terms "Techhall", "we", "us" or "our" shall mean Reach Networks Inc.

Unless any change in policy or state, these policies apply when you visit or use the Techhall website, learning platforms, mobile applications, APIs or related services By using the Services, you agree to the terms of this Privacy Policy. We strongly encourage you to read and understand how we collect and use your Personal Information. You cannot use the Services if you disagree with this Privacy Policy or any other agreement that contributes to your use of the Services.

1. What Data We Collect

We collect certain data from you directly (with permission), like the information you enter, data about your participation in courses, and data from third-party platforms you connect with Techhall by Techhall. We also auto-collect some data, like data about your device and what parts of our Services you interact with or spend time using.

1.1 Data provided by you

We may collect different data from or about you depending on how you use the Services. Below are some examples to help you better understand the data we collect.

When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including:

  • Account details

To enroll in Techhall, you are required to create a user account. When you create or update your account, we collect and store the data you provide, like email address, password, location,photo, or other data. We also assign you a unique ID.

  • Profile Data

Includes your interests, preferences, website browsing history, demographic information such as age, gender, or education level, and feedback and survey responses.

  • Shared Data

Parts of the Services let you interact with other users or share content publicly, including by asking or answering questions, sending messages to students or instructors, or posting photos or other work you upload. Such shared content may be publicly viewable by others depending on where it is posted.

  • Course Data

When you enroll in and take courses, we collect certain data including which courses,assignments and quizzes you’ve started and completed; your exchanges with instructors and other students; and essays, answers to questions, and other items submitted to satisfy course requirements.

  • Student Payment Data

If you make purchases, we collect certain data about your purchase (such as your name and zip code) as necessary to process your order. You must provide certain payment and billing data directly to our payment processing partners, including your name, credit card information, billing address, and zip code. For security, Techhall dies not collect or store sensitive cardholder data,such as full credit card numbers or card authentication data.

  • Data About Your Accounts on Other Services

We may obtain certain information through your social media or other online accounts if they are connected to your Techhall account. If you login to the Techhall Service via Facebook or another third-party platform or service, we ask for your permission to access certain information about that other account. For example, depending on the platform or service we may collect your name, profile picture, account ID number, login email address, location, physical location of your access devices, gender, birthday, and list of friends or contacts.

1.2 Data We Collect through Automated Means

The data listed above is stored by us and associated with your account.

When you access the Services (including browsing courses), we collect certain data by automated means, including:

  • System Data

Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types (“System Data”).

  • Usage Data

Usage statistics about your interactions with the Services, including courses accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data,date and time, and other data regarding your use of the Services (“Usage Data”).

  • Approximate and Geographic Data

An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address.

2. How We collect your data

We use tools like web forms, cookies, web beacons, analytics services, and advertising providers to gather the various categories of data listed above. Some of these tools offer you the ability to opt out of data collection.

2.1 We collect Personal Information from you when you:

  • Create an account on the Site or register to use any of our Services;
  • Apply for a Course or any other Service mentioned on the Site, through any of the
  • Download any of our eBooks or other resources offered through the Site;
  • Participate in our surveys, promotions, and competitions;
  • When you sign up and check out using our payment processing service provider,Chargebee;
  • Interact with us on various social media channels such as Facebook, Twitter, LinkedIn,etc.;
  • Post information to the Site or Services that includes Personal Information, for example,by posting in a chat room or on a blog post;
  • Communicate with us, for example, by submitting queries regarding the Site or Services,interacting with our customer support, marketing, or sales teams, or requesting additional information from us, including newsletters or other marketing materials; and
  • Sign up, in person or online, for events or programs that are run by us or by the third-party organizations with which we partner.

2.2 Cookies and Data Collection Tools

As detailed in our Cookie Policy, Techhall and Techhall acting on our behalf (like Google Analytics and third party advertisers) use server log files and automated data collection tools like cookies, tags, scripts, customized links, device or browser fingerprints, and web beacons when you access and use the Services. These Data Collection Tools automatically track and collect certain System Data and Usage Data (as detailed in Section 1) when you use the Services. In some cases, we tie data gathered through those Data Collection Tools to other data that we collect as described in this Privacy Policy.

We use cookies (small files that websites send to your device to uniquely identify your browser or device or to store data in your browser) for things like analyzing your use of the Services,personalizing your experience, making it easier to log into the Services, and recognizing you when you return. We use web beacons (small objects that allow us to measure the actions of visitors and users using the Services) for things like identifying whether a page was visited,identifying whether an email was opened, and advertising more efficiently by excluding current users from certain promotional messages or identifying the source of a new mobile app download.

Techhall uses the following types of cookies:

  • Preferences: cookies that remember data about your browser and preferred settings that affect the appearance and behavior of the Services (like your preferred language).
  • Security: cookies used to enable you to log in and access the Services; protect against fraudulent logins; and help detect and prevent abuse or unauthorized use of your account.
  • Functional: cookies that store functional settings (like the volume level you set for video playback).
  • Session State: cookies that track your interactions with the Services to help us improve the Services and your browsing experience, remember your login details, and enable processing of your course purchases. These are strictly necessary for the Services to work properly, so if you disable them then certain functionalities will break or be unavailable.

You can set your web browser to alert you about attempts to place cookies on your computer,limit the types of cookies you allow, or refuse cookies altogether. If you do, you may not be able to use some or all features of the Services, and your experience may be different or less functional.

Some of the third-party partners who provide certain features on our site may also use Local Storage Objects (also known as flash cookies or LSOs) to collect and store data.

2.3 Analytics

We use third-party browser and mobile analytics services like Google Analytics on the Services.These services use Data Collection Tools to help us analyze your use of the Services, including information like the third-party website you arrive from, how often you visit, events within the Services, usage and performance data, and where the application was downloaded from. We use this data to improve the Services, better understand how the Services perform on different devices, and provide information that may be of interest to you.

2.4 Online Advertising

We use third-party advertising services like Facebook, Google’s ad services, and other ad networks and ad servers to deliver advertising about our Services on other websites and applications you use. The ads may be based on things we know about you, like your Usage Data and System Data (as detailed in Section 1), and things that these ad service providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services, and may be tailored to your interests.

Depending on the types of advertising services we use, they may place cookies or other tracking technologies on your computer, phone, or other device to collect data about your use of our Services, and may access those tracking technologies in order to serve these tailored advertisements to you. To help deliver tailored advertising, we may provide these service providers with a hashed, anonymized version of your email address (in a non-human-readable form) and content that you share publicly on the Services.

When using mobile applications, you may also receive tailored in-app advertisements. Apple iOS, Android OS, and Microsoft Windows each provide their own instructions on how to control in-app tailored advertising. For other devices and operating systems, you should review your privacy settings or contact your platform operator.

3. How We Use Your Data

We may use your Personal Information for lawful purposes: (i) as necessary for theperformance of our contract with you (such as our Terms of Use), (ii) for our legitimate interests,so long as they are not overridden by Users’ own rights and interests, or (iii) as required by law.We use your data to do things like provide our Services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our Services, analyze how people use our Services, serve personalized advertising, and as required by law or necessary for safetyand integrity.

We use the data we collect through your use of the Services to:

  • Provide and administer the Services, including to display customized content and facilitate communication with other users;
  • Process your requests and orders for courses, products, specific services, information,or features;
  • Communicate with you about your account by:
    • Provide and administer the Services, including to display customized content and facilitate communication with other users;
    • Process your requests and orders for courses, products, specific services, information,or features;
  • To send you an email reminder to complete a subscription purchase or for other marketing purposes when you have an Abandoned Cart;
  • Manage your account preferences;
  • Facilitate the Services’ technical functioning, including troubleshooting and resolving issues, securing the Services, and preventing fraud and abuse;
  • Solicit feedback from users;
  • Learn more about you by linking your data with additional data through third-party data providers or analyzing the data with the help of analytics service providers;
  • Identify unique users across devices;
  • Tailor advertisements across devices;
  • Improve our Services and develop new products, services, and features;
  • Analyze trends and traffic, track purchases, and track usage data;
  • Advertise the Services on third-party websites and applications;
  • As required or permitted by law; or
  • As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our Services.

4. Whom do we share your Data With

We share certain data about you with instructors, other students, companies performing services for us, our business partners, analytics and data enrichment providers, your social media providers, companies helping us run promotions and surveys, and advertising companies who help us promote our Services. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated or de-identified or if we get your consent.

We may share your data with third parties under the following circumstances or as otherwise described in this Privacy Policy:

  • With Your Instructors: We share data that we have about you with instructors or teaching assistants for courses you enroll in for the provision of the course. This data may include things like your city, country, operating system, device settings, the site that brought youto Techhall, and your activities on Techhall. If we collect additional data about you(like age or gender), we may share that too.
  • With Other Students and Instructors: Your shared content and profile data may be publicly viewable, including to other students and instructors. If you ask a question to an instructor, your information (including your name) may also be publicly viewable by otherusers depending on your settings.
  • With Service Providers, Contractors, and Agents: We share your data with third-party companies (such as Chargebee and Salesforce) who perform services on our behalf, like payment processing, data analysis, classroom access management, marketing and advertising services, and customer services and support. These service providers may access your Personal Information and are required to use it solely as we direct, toprovide our requested service.
  • With Analytics Services: As part of our use of third-party analytics tools like Google Analytics, we share certain contact information: Account Data, System Data, Usage Data (as detailed in Section 1).
  • To Power Social Media Features: The social media features in the Services may allow the third-party social media provider to collect things like your IP address and which page of the Services you’re visiting, and to set a cookie to enable the feature. Your interactions with these features are governed by the third-party company’s privacy policy.
  • For Advertising: If we decide to offer advertising in the future, we may use and share certain System Data and Usage Data with third-party advertisers and networks to show general demographic and preference information among our users. We may also allow advertisers to collect System Data through Data Collection Tools (as detailed in Section 2.1), and to use this data to offer you targeted ad delivery to personalize your user experience and undertake web analytics. Advertisers may also share with us the data they collect about you. To learn more or opt-out of participating in ad networks’ behavioural advertising, see Section 7.1 (Your Choices About the Use of Your Data) below. Note that if you opt-out, you’ll continue to be served generic ads. Techhall uses personal information for direct marketing and shares such personal information with similarly situated third-party partners and sponsors to market additional products andservices in which you may have an interest in.
  • To opt out of the sharing of information with third parties please feel free to exercise your rights as detailed in Section 7.1 below.
  • For Security and Legal Compliance: We may disclose your data to third parties if we (in our sole discretion) have a good faith belief that the disclosure is:
    • Permitted or required by law;
    • Requested as part of a judicial, governmental, or legal inquiry, order, or proceeding;
    • Reasonably necessary as part of a valid subpoena, warrant, or other legally-valid requests;
    • Reasonably necessary to enforce our Terms of Use, Privacy Policy, and other legal agreements;
    • Required to detect, prevent, or address fraud, abuse, misuse, potential violations of law (or rule or regulation), or security or technical issues; or
    • Reasonably necessary in our discretion to protect against imminent harm to the rights, property, or safety of Techhall, our users, employees, members of the public, or our Services.
    • We may also disclose data about you to our auditors and legal advisors in order to assess our disclosure obligations and rights under this Privacy Policy.
  • During a Change in Control: If Techhall or Techhall undergoes a business transaction like a merger, acquisition, corporate divestiture, or dissolution (including bankruptcy), or a sale of all or some of its assets, we may share, disclose, or transfer all of your data to the successor organization during such transition or in contemplation of a transition(including during due diligence).
  • After Aggregation/De-identification: we can disclose or use aggregate or de-identified data for any purpose.
  • With Your Permission: with your consent, we may share data to third parties outside the scope of this Privacy Policy.

5. How long does Techall have access to your data

We will retain your Personal Information for as long as is necessary to provide you with the services that you have requested from us or for as long as the law otherwise permits and obliges.

To determine the appropriate retention period for your Personal Information, we consider the amount, nature, and sensitivity of the Personal Information; the potential risk of harm from unauthorized use or disclosure of your Personal Information; the purposes for which we process your Personal Information and whether we can achieve those purposes through other means; and the applicable legal requirements.

If you would like to know more about the retention periods for different kinds of Personal Information, details are available at request by emailing us at [email protected] .

6. Security guidelines

We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account

Techhall takes appropriate security measures to protect against unauthorized access, alteration,disclosure, or destruction of your Personal Information that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and Techhall by Reach Networks Inc., or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact [email protected] with any concerns.

7. Your Rights and claims

If you are a data subject located in the EEA, the GDPR grants you certain data privacy rights. You have certain rights with respect to your Personal Information, including the:

  • Right to request access to the information that we hold about you and the reasons for which we are processing your information;
  • Right to request that your information be rectified where it is incorrect or incomplete by contacting us at [email protected] . If you make a request to access information that we hold about, we will reply to you within one month of your request. We will comply with the requirements of data protection law when handling your request.
  • Right to delete information we hold about you;
  • Right to object to data processing (including in instances where processing is based on legitimate interests or for marketing purposes);
  • Right to data portability and receive your PII in a structured, commonly used and machine-readable format; and
  • Right to withdraw consent at any time (if processing of Personal Information is based on consent).
  • Right to ask us not to process your Personal Information, erase your data and stop using it for marketing purposes;

To exercise your rights, please contact us at [email protected] . We will comply with the requirements of applicable data protection laws when handling your request. Please be aware that your rights are limited to the extent permitted by the GDPR.

7.1 Your Choices About the Use of Your Data

You can choose not to provide certain data to us, but you may not be able to use certain features of the Services.

  • To stop receiving promotional communications from us, you can opt out by using the unsubscribe mechanism in the promotional communication you receive or by changing the email preferences in your account. Note that regardless of your email preference settings, we will send you transactional and relationship messages regarding the Services, including administrative confirmations, order confirmations, important updates about the Services, and notices about our policies. You can also request to suspend all communications by emailing us at [email protected] with your request.
  • If you do not wish for us to share your personal information with any of our third party sponsors and partners, please let us know by sending your request to [email protected] .To help us process your request, please provide sufficient information to allow us to identify you in our records. Please allow a reasonable time for us to process your request. Please note that exercising these opt out rights may limit your ability to receive the full range of Company’s products and services.
  • The browser or device you use may allow you to control cookies and other types of local data storage. Your wireless device may also allow you to control whether location or other data is collected and shared.
  • To get information and control cookies used for tailored advertising from participating companies, see the consumer opt-out pages for the Network Advertising Initiative and Digital Advertising Alliance, or if you’re located in the European Union, visit the Your Online Choices To opt out of Google’s display advertising or customize Google Display Network ads, visit the Google Ads Settings page.
  • To opt out of allowing Google Analytics to use your data for analytics or enrichment, see the Google Analytics Opt-out Browser Add-on.

If you have any questions about your data, our use of it, or your rights, contact us at [email protected] .

7.2 Accessing, Updating, and Deleting Your Personal Information

You can access and update your personal data that Techhall collects and maintains as follows:

  • To terminate your account, both students and instructors should contact Techhall at [email protected] with their request. Please note: even after your account is terminated, some or all of your data may still be visible to others, including without limitation any data that has been (a) copied, stored, or disseminated by other users (including in course comment); (b) shared or disseminated by you or others (including in your shared content); or (c) posted to a third-party platform. Even after your account is terminated,we retain your data for as long as we have a legitimate purpose to do so (and in accordance with applicable law), including to assist with legal obligations, resolve disputes, and enforce our agreements. We may retain and disclose such data pursuant to this Privacy Policy after your account has been terminated.
  • To make a request to update, access, correct, or delete your Personal Information, email or write to us at [email protected] Please allow up to thirty (30) days for a response. For your protection, we may require that the request be sent through the email address associated with your account, and we may need to verify your identity before implementing your request. Please note that we retain certain data where we have a lawful basis to do so, including for mandatory record-keeping and to complete transactions.

7.3 Our Policy Concerning Children

We recognize the privacy interests of children and encourage parents and guardians to take an active role in their children’s online activities and interests. Children under 13 (or under 16 in the European Economic Area) should not use the Services. If we learn that we’ve collected personal data from a child under those ages, we will take reasonable steps to delete it.

Parents or guardians who believe that Techhall may have collected Personal Information from a child under those ages can submit a request that it be removed to [email protected] .

8. Non disclosure tracking

Some internet browsers may transmit “do-not-track” signals to websites with which the browser communicates. The Site does not currently respond to these “do-not-track” signals.

9. Third Party Links

The Services may contain links to other websites or applications (“Linked Sites”) that are not owned by Techhall. We do not control the collection or use of any information, including Personal Information, which occurs while you visit Linked Sites. Therefore, we make no representations or warranties for—and will not in any way be liable for—any content, products, services, software, or other materials available on Linked Sites, even if one or more pages of the Linked Site are framed within a page of the Services.

Furthermore, we make no representations or warranties about the privacy policies or practices of the Linked Sites, and the Company is not responsible for the privacy practices of those Linked Sites. We encourage you to be aware of when you leave the Site and read the privacy policies of Linked Sites.

10. Updates to these Privacy Policies

10.1 Modifications to This Privacy Policy

From time to time, we may update this Privacy Policy. If we make any material change to it, we will notify you via email, through a notification posted on the Services, or as required by applicable law. We will also include a summary of the key changes. Unless stated otherwise, modifications will become effective on the day they are posted.

As permitted by applicable law, if you continue to use the Services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.

10.2 Interpretation

Any capitalized terms not defined in this policy are defined as specified in Techhall’s Terms of Service. Any version of this Privacy Policy in a language other than English is provided for convenience. If there is any conflict with a non-English version, you agree that the English language version will control.

11. Contact information and complaint file policies

11.1 Contact Us

If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to contact our privacy team using the addresses below.

  • Address: Reach Networks Inc., Vancouver, British Columbia, Canada
  • Email: [email protected]
  • Phone: +1(604) 332-5026
  • +1(604) 332-5026

11.2 File a Complaint

If you would like to file a complaint with us about our privacy practices, please contact us at [email protected] . If you are a data subject located in British Columbia, the GDPR grants you the right to lodge a complaint with a competent supervisory authority as well.

Cookie Policy

What are cookies?

Cookies are small text files stored by your browser as you browse the internet. They can be used to collect, store, and share data about your activities across websites, including on Techhall. Cookies also allow us to remember things about your visits to Techhall, like your preferred language, and to make the site easier to use.

We use both session cookies, which expire after a short time or when you close your browser,and persistent cookies, which remain stored in your browser for a set period of time. We use session cookies to identify you during a single browsing session, like when you log into Techhal.

Why does Techhall use cookies and similar technologies?

We use cookies and similar technologies like web beacons, pixel tags, or local shared objects (“flash cookies”), to deliver, measure, and improve our services in various ways. We use these cookies when you visit our site and services through a browser. As we adopt additional technologies, we may also gather additional data through other methods.

We use cookies for the following purposes:

Authentication and security

  • To log you into Techhall
  • To protect your security
  • To help detect and fight spam, abuse, and other activities that violate Techhall’s agreements

For example, cookies help authenticate your access to Techhall and prevent unauthorized parties from accessing your accounts.


  • To remember data about your browser and your preferences
  • To remember your settings and other choices you’ve made

Analytics and Research

  • To help us improve and understand how people use Techhall

For example, cookies help us test different versions of Techhall to see which features or content users prefer, web beacons help us determine which email messages are opened, and cookies help us see how you interact with Techhall’s Services, like the links you click on.

We also work with analytics partners, including Google Analytics, who use cookies and similar technologies to help us analyze how users use the Services, including by noting the sites from which you arrive. Those service providers may either collect that data themselves or we may disclose it to them.

You can opt-out of some of these services through tools like the Google Analytics Opt-out Browser Add-on.


  • To provide you with more relevant advertising.

Please note that where advertising technology is integrated into the Services, you may still receive advertising on other websites and applications, but it will not be tailored to your interests.

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